Returns & Exchanges
At Dragon Diffusion, we take pride in the artisanal craftsmanship of our hand-woven leather goods and want you to be completely satisfied with your purchase. If your unique piece isn't quite right, you may return it within 14 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the item in its original protective dust bag and packaging, ensuring all authentic brand tags remain attached to the leather weave.
Attach the Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.
Drop Off and Track
Hand over your package to the designated courier and retain your tracking receipt; your refund will be processed once our artisans verify the item's condition.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing