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Returns & Exchanges

At Dragon Diffusion, we take pride in the artisanal craftsmanship of our hand-woven leather goods and want you to be completely satisfied with your purchase. If your unique piece isn't quite right, you may return it within 14 days of delivery for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the item in its original protective dust bag and packaging, ensuring all authentic brand tags remain attached to the leather weave.

3

Attach the Label

Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.

4

Drop Off and Track

Hand over your package to the designated courier and retain your tracking receipt; your refund will be processed once our artisans verify the item's condition.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing